Davisware’s Workflow Automation

GlobalEdge now receives service requests from ServiceChannel, leading contractor sourcing platform for the nation’s top grocery store, retail, and restaurant brands including Walmart, Trader Joe’s, and Panda Express.

Available now: Acceptance of service requests from ServiceChannel within GlobalEdge.

An increase in work order response time by up to

25%

An increase in your check-in compliance by up to

50%

A reduction in invoice processing time by up to

minutes per invoice

Davisware-HRDP-IntegrationProcessing-Tablet

Step 1

GlobalEdge receives service requests directly into GlobalEdge (to the intake screen).

Step 2

Review the details, then accept or decline the work with the push of a button.

Step 3

Upon acceptance, a service order will generate that will appear on the scheduling board for the dispatcher.

Step 4

Any incoming updates on the job details are automatically added to the service order in GlobalEdge.